About the song

Released in 1972, Jim Croce’s “Operator (That’s Not the Way It Feels)” takes listeners on a poignant journey through a single phone call. More than just a song, it’s a raw portrayal of heartbreak and the lingering effects of a lost love.

Croce, known for his relatable storytelling, crafts a narrative entirely through the conversation between a man and a telephone operator. The man, struggling to move on, seeks the number of his former girlfriend who has relocated to Los Angeles with his best friend. His initial bravado, a desire to prove he’s doing well, crumbles as the call progresses.

The song’s brilliance lies in its simplicity. The use of a single payphone underscores the vulnerability of the situation. Dimes, the standard payphone charge at the time, become a symbol of emotional investment. The act of dialing becomes a physical manifestation of the internal struggle.

Croce masterfully weaves emotional honesty into the lyrics. Phrases like “There’s something in my eyes / You know it happens every time” reveal the raw pain triggered by reconnecting. The decision not to make the call, punctuated by the heartbreaking offer to “keep the dime,” speaks volumes about the man’s unresolved feelings.

Inspired by witnessing soldiers grappling with similar situations during his military service, Croce captures a universal experience. The song resonates with anyone who has ever grappled with the aftermath of a broken relationship, the desire to reach out, and the ultimate realization that letting go is the only path forward.

“Operator (That’s Not the Way It Feels)” transcends its time with its relatable themes and genuine storytelling. It’s a testament to Croce’s songwriting talent and a reminder that even the most ordinary moments can hold profound emotional weight.

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Lyrics

Operator, well could you help me place this call
See, the number on the match book is old and faded
She’s living in L.A
With my best old ex-friend Ray
A guy she said she knew well and sometimes hated

But isn’t that the way they say it goes
Well let’s forget all that
And give me the number if you can find it
So I can call just to tell ’em I’m fine, and to show
I’ve overcome the blow
I’ve learned to take it well
I only wish my words
Could just convince myself
That it just wasn’t real
But that’s not the way it feels

Operator, well could you help me place this call
‘Cause I can’t read the number that you just gave me
There’s something in my eyes
You know it happens every time
I think about the love that I thought would save me

But isn’t that the way they say it goes
Well let’s forget all that
And give me the number if you can find it
So I can call just to tell ’em I’m fine, and to show
I’ve overcome the blow
I’ve learned to take it well
I only wish my words
Could just convince myself
That it just wasn’t real
But that’s not the way it feels
No, no, no, no
That’s not the way it feels

Operator, well let’s forget about this call
There’s no one there I really wanted to talk to
Thank you for your time
Ah, you’ve been so much more than kind
You can keep the dime

But isn’t that the way they say it goes
Well let’s forget all that
And give me the number if you can find it
So I can call just to tell ’em I’m fine, and to show
I’ve overcome the blow
I’ve learned to take it well
I only wish my words
Could just convince myself
That it just wasn’t real
But that’s not the way it feels

By Châu

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